Bristol-brewed beer powered by Bristol-based tech 🍺🤝

Published: Aug 12, 2024

Industry
Drinks
,
platform
Shopify
,
challenge

“We were booking each consignment manually cross-keying, addresses, emails and phone numbers, which was extremely time-consuming.”

solution

"Once we started using Zenstores, we could batch book orders and speed up the process dramatically"

Bristol-brewed beer powered by Bristol-based tech 🍺🤝

Founded in 2007, Arbor Ales is a key player in Bristol’s beer scene, producing around a million litres annually.

From humble beginnings to becoming one of the key players in one of the UK’s most exciting destinations for beer drinkers, Arbor Ales produces around a million litres a year, sold online, on tap and in stores up and down the country.

  • Arbor Ales is one of the only breweries in the UK packaging their beers in pint cans.
  • ‘Arbor Yakima Valley American IPA’ is stocked in Sainsbury’s nationwide.
  • Arbor Ales grabbed a spot on Beer52’s 2023 Awards Case!

In conversation with James from Arbor Ales

Recently, I spoke to James from Arbor Ales to find out more about how using Zenstores has transformed the delivery experience their team can offer. Here’s how it went down…

Jack: "So how did you manage and ship your orders before using Zenstores?"

James: "Pre-Zenstores we were booking each consignment through APC’s Hypaship portal, manually cross-keying, addresses, emails and phone numbers, which was extremely time-consuming."

Jack: "How did shipping with Zenstores remedy this?"

James: "Cross-keying customer details had massive potential for typos and errors; switching to Zenstores meant fewer deliveries being delayed or mis-delivered."

Jack: "How has this impacted your delivery experience?"

James: "Once we started using Zenstores, we could batch book orders and speed up the process dramatically, plus quicker processing freed up the team to focus on better customer service."

Conclusion

Arbor Ales can now offer incredible-tasting beer alongside unforgettable delivery etiquette that locks in returning customers—an award-winning product sent with care and accuracy with Zenstores.

Instant integrations, automation and best-in-class support from our team of experts allow Arbor Ales to get on with offering an unforgettable delivery experience to serve their award-winning beers.

Join Arbor Ales and hundreds of the fastest growing food and drink brands upholding unforgettable delivery experiences with Zenstores today.

Cheers to that! 🍻